We are committed to accessibility

Barrierefreiheit

Since February 2025, the Estrel Berlin has been certified and listed on the platform "Reisen für alle" (Travel for All).

The Estrel Berlin is fully accessible for wheelchair users throughout all areas – including the Estrel Congress Center. The main entrance can be reached via a ramp located at the front of the hotel, providing guests with disabilities a comfortable and independent arrival experience. For guests arriving by car, four designated disabled parking spaces are available in the hotel’s underground garage, offering a short, barrier-free route into the building.

All hotel areas – including restaurants, the Estrel Congress Center, and the Estrel Showtheater featuring the in-house production "Stars in Concert" – are accessible via ramps, elevators (floor space: 126 x 240 cm, operable via tactile keypad), or step-free passages. Wide doors, level floors, and spacious interiors ensure a comfortable stay in our two wheelchair-accessible guest rooms. These rooms are equipped with accessible bathrooms, featuring a raised toilet with ample space, a roll-in shower with a seat, and grab bars at the shower, toilet, and sink.

In addition, the Estrel Berlin offers 10 accessible-friendly rooms designed for guests with limited mobility who are not permanently dependent on a wheelchair.

View Detailed Analysis

Floorplan Wheelchair Accessible

Certificate Certificate

Accessibility Statement

Accessibility Statement

Estrel Berlin GmbH is committed to making its website accessible in accordance with the German Accessibility Strengthening Act (BFSG) and the international Web Content Accessibility Guidelines (WCAG 2.1, Level AA).

Status of Compliance

This website is partially compliant with the requirements of the BFSG. We are continuously working to identify and remove existing barriers.

Known Limitations

Despite our efforts, some content and functionalities may not yet be fully accessible:

  • Older PDF documents may not be fully accessible.

  • Some videos do not have complete subtitles or audio descriptions.

  • Third-party systems (e.g., external booking platforms) are not entirely within our control.

Date of Creation / Last Review

This statement was created on June 28, 2025, and last reviewed on July 21, 2025.

Feedback and Contact

If you encounter accessibility barriers on our website or require assistance, please contact us:

Email: rezeption@estrel.com
Phone: +49 (0)30 X6831 0

We strive to respond to your inquiry within 14 days.

Enforcement Procedure

If you do not receive a satisfactory response within 14 days, you may contact the arbitration service in accordance with §16 of the German Act on Equal Opportunities for Persons with Disabilities (BGG):

Arbitration Service under the BGG
Email: Email address obfuscated. Please activate Javascript.
Website: www.schlichtungsstelle-bgg.de